**Must Reads** Conversations – Difficult & Crucial

  Fantastic is how I'd describe the books "Difficult Conversations" and "Crucial Conversations". I read "Difficult Conversations" first and I liked the premise that — "Each Difficult Conversation Is Really Three Conversations" — First — The "What Happened?" Conversation. Second — The "Feelings" Conversation. Third — The "Identity" Conversation. and that the solution is to...

Leadership & Working (by Iain)

This was first posted January 26, 2016 Last week I attended an excellent workshop on "Compassionate Leadership". The whole point of the workshop was to have a discussion on what "Compassionate Leadership" meant to us. It was very interesting as we started with compassion being all "soft, nice, and comfortable" and finished up with compassion...