HowTo — Customer Discovery Requires Humble Inquiry

Ed Schein’s new book Humble inquiry is fantastic! It dives deep into the topic of Humble Inquiry that was introduced in his previous book Helping. There are lots of examples and detailed discussion of what is and what isn’t Humble Inquiry. In Chapter 3 he describes the differences between four styles of Inquiry — 1)...

Business Model Canvas in Action – Osterwalder’s New Videos

Alex Osterwalder & Team have put together a 6 useful videos that illustrate the Business Model Canvas in practice. I particularly like videos 4 and 6. Video 4 describes how to analyze your canvas with respect to external attributes like Market Forces, Key Trends, Industry Forces, and Macro-Economic Forces. Video 6 describes how to present...